Premier Heating and Cooling’s New System Consultation Terms and Agreement

1.You have accessed the New System Consultation Terms and Agreement of Premier Heating and Cooling LLC. The terms “Premier” “Company” “we,” and “our” are used in this site for purposes of convenience and are intended to refer to Premier Heating and Cooling LLC.

2.The New System Consultation Terms and Agreement is by and between “Premier Heating and Cooling LLC” and “customer”. These terms contain the entire agreement between the two parties, and no rights are created in favor of either party other than what is specified in these Terms. The terms of each agreement will begin on the date the appointment was scheduled and continue until services for appointment are rendered or upon cancellation of appointment.

3.Please read these Terms of Use carefully before proceeding with service.

4.By checking the box, you acknowledge you have read these Terms and agree to the New System Consultation Terms and Agreement with Premier Heating and Cooling LLC. No work can begin prior to accepting these terms

5.If you do not agree to all of these Terms and Agreement please proceed with following instructions:
• Refrain from scheduling an appointment online
• If appointment was already scheduled via phone and you are reading these Terms and Agreement on confirmation email. Get in contact with Premier Heating and Cooling LLC at 508-556-0968 or by email at and cancel your appointment immediately

6.The comfort consultant Here at Premier, will start by taking a look at your system and assessing the age of your equipment and parts such as, but not limited to, the humidifier and filter.  The advisor will then take you through an evaluation of your needs, they will start by asking questions to understand things like the age of your home, current insulation and for the location of any hot or cold spots. The advisor will also inquire about any other issues you may be experiencing with your current equipment. Depending on your home and your individual needs, our Advisor may measure your windows, doors and size of the home as part of a heat loss analysis.

7.At the completion of the HVAC system consultation process, the advisor will provide a written report to the home or business owner with any recommendations for solutions, equipment, add-ons, and maintenance tasks with upfront pricing.

8.By checking the box I am accepting the in-home consultation fee of $249.99. I understand that that fee will be waived with purchase of service. Customer will make complete payment to Premier Heating and Cooling LLC on completion of services rendered, immediately after receipt of accurate service order/invoice or consultation from Premier Heating and Cooling LLC. Any promotional discount must be presented at time of checkout. Any late payments past 7 days will accrue interest at the rate of 1.5% daily, or the maximum rate allowed by applicable law.

9.If you cannot make a previously scheduled appointment, 24-hour notice is appreciated. If we are not able to access your home for a scheduled appointment, a “No-Show” fee will be charged at 50% the rate of the Diagnostic Fee

10.You understand that if you cancel appointment within 2 hours of scheduled appointment time, you may still be liable for
charges of 50% the rate of the Diagnostic Fee. Customer agrees to pay and is responsible for these charges

11.The customer shall provide reasonable access to the equipment being serviced as per Premier Heating and Cooling’s instructions and allow our personnel to stop and start all equipment necessary to perform agreed upon consultation. The customer will also establish that all work areas shall be free of hazards (asbestos, insects, rodents, chemicals, mold, etc…) and to clear working area of any hazards that would inhibit this process. If the hazard is found during the time of service, all work by Premier Heating and Cooling will cease until customer has corrected matters appropriately at customer’s expense. Customer accepts all reasonable charges associated with rescheduling an appointment do to a unsafe, hazardous, or inaccessible work site.

12.Premier Heating and Cooling and its agents are not qualified mold, mildew, or fungus inspectors. Under this Agreement, Premier
Heating and Cooling and its agents expressly disclaim any duty to inspect or identify or report the presence or growth of any mold, mildew, fungus, or any combination thereof, on or around any equipment covered by this Agreement.

13.Premier Heating and Cooling and its agents will be held harmless for any damages, including special damages and consequential damages, caused by the presence or growth of mold, mildew, fungi, or any combination thereof that is due to or related to equipment or failure of equipment covered by this Agreement.

14.Premier Heating and Cooling will not be held liable for any loss, delay, injury, death, or damage that are caused by improper use, negligent acts, or circumstances beyond our reasonable control including but not restricted to natural disasters, war, terrorism, civil commotion, acts of government, fire, theft, corrosion, floods, condensate restrictions, freeze-ups, strikes, lockouts, differences with workmen, riots, explosions, quarantine restrictions, code violations or insurance company requirements, delays in transportation, extreme weather conditions, shortage of vehicles, fuel, labor, or materials, or malicious mischief. And, in no event, whether as a result of breach of contract, or otherwise, will Premier Heating and Cooling be liable for consequential, speculative, penal or incidental damages, including, but not limited to loss of profit or revenues, loss of use of any products, machinery, equipment, cost of capital, cost of substitute products, facilities, services or replacement power, down time costs, or claims of Buyer’s customer for such damages. Also, it is agreed that any changes, adjustments, additions to repairs made by others, unless authorized by Premier Heating and Cooling  will release and terminate all obligations of Premier Heating and Cooling the customer will be responsible for payment of materials and any work or services rendered by Premier Heating and Cooling

15.Customer shall indemnify to the fullest extent and hold Premier Heating and Cooling LLC harmless from any and all demands, losses, liabilities, claims, suits, and actions (the “claims”) of any kind, nature, and description, including, but not limited to, personal injury, death, property damage, and consultants and/or attorneys fees and costs, directly or indirectly arising out of, connected with, or resulting from the performance of the Agreement or from any activity, work, or thing done, permitted, or suffered by Premier Heating and Cooling LLC under or in conjunction with this Agreement

Final Steps
16.To proceed with the project, “customer” will need to:

• Agree to the Terms and Conditions by electronic signature or emailed approval. The Terms and Condition represents my commitments to you the “customer”

• Customer must submit initial payment, not to exceed one-third of total project fee at the time of approval or the actual cost of any material or equipment of a special order or custom-made nature.

All major credit cards accepted. No credit card information will viewable or downloadable by Premier Heating and Cooling unless a recurring authorization form has been signed.

• When the contracted work is completed, final payment of the remaining balance, as well as any incurred additional hourly fees will be charged and a Premier Heating and Cooling LLC invoice will be emailed/mailed to you.

17.Premier Heating and Cooling LLC has the right to change or modify any of the terms and conditions contained in this Agreement or any policy governing the Service, at any time, by posting modified Terms and Conditions of the Agreement to the  website located You are responsible for regularly reviewing the policy. No amendment to or modification of this Agreement will be binding unless (i) in writing and signed by a duly authorized representative of Premier Heating and Cooling LLC or (ii) you continue to use the Service after Premier Heating and Cooling LLC has posted updates to the Agreement or to any policy governing the Service.