About Us
Premier Heating and Cooling was founded on a commitment to quality work and the most exceptional customer experience. You deserve nothing less. We are made up of highly trained, NATE-certified technicians who take a quality-first approach. We specialize in providing a broad range of services, including installation, repairs, and maintenance of air conditioning systems, furnaces, heat pumps, ductless HVAC systems, and more.
We are rarely the cheapest option. We can’t be the cheapest and still do the kind of work that you deserve. We only use the best equipment and the finest materials available. We carry all proper insurances for your protection. All of our technicians are NATE and EPA certified, and we have some of the best in town. We offer our employees excellent wages, benefits, and extensive ongoing training. The result to you may be a slightly higher price but a FAR GREATER LONG-TERM VALUE. Our excellent reputation is being built on long lasting quality not being the cheapest in town.
Our care for our customers starts from within. We value our company culture and treat our employees and customers like family, which further benefits our customers and the amount of compassion we have. Our HVAC Company is in the business of caring for the people we serve and our community at large. Contact us today to schedule an appointment in the Worcester MA and surrounding areas.
What Can You Expect From Premier?
Always On Time: Your time is valuable and we will not waste it
Screened and certified technicians: Don’t let just anybody in your home. At Premier, our technicians and consultants go through a vigorous background check and drug screening as well as extensive training to ensure the safety of your family and home.
Fully stocked: Our technicians carry most of what they need to complete the job in one trip most of the time. This streamlines the process and gets you back up and running faster
Honesty, Integrity, Respect: At Premier, we feel this is the foundation of every interaction.
Quality Solutions: Part of what makes us so great is our understanding that not every home is the same, We provide tailor made solutions for your exact problem with measurable results.
It’s done right, or it’s free: That right, that’s our guarantee to you. Feel at ease knowing no matter the job, it will be done right
Warranties: On top of our worry free guarantee, we back our work with industry leading warranties to give you that extra layer of protection and peace of mind.
Start to finish one of the most professional, HONEST, and fun contractors to work with in the building of our new home!
Kim T.
I am impressed with their professionalism. I've been client for years, they always show up, keep their word, go the extra mile, and solve your problem. I had quite an important problem with my unit, they worked tirelessly until everything was perfect. Thank you Frank for the reliability of your services!!!
Silvia G.
Techs were great, open to new challenges and hard working guys. No BS, x2 awesome jobs!
James R.
They were professional and personal and knew exactly how to troubleshoot a thermostat and furnace issue. He did the work quickly and honestly, not charging for work that was not needed. I will definitely use Premier Heating and Cooling again. It’s a rare opportunity when I find a contracting company that I am pleased with enough to call back for additional work. I will definitely recommend Premier!
Gina L.
The technician was knowledgeable and friendly. He took care of the maintenance of my system while I continued what I was doing. He took the time to explain what he had done and what I might want to consider doing in the future due to the age of my equipment. Overall it was an excellent experience
Debbie M
They made their appointment as scheduled even though it was snowing. This visit was for routine maintenance. Technician was very courteous and answered all my questions. I highly recommend Premier to anyone who needs quality service at a good price. Glad to see there are businesses who have integrity.
Brent B
Premier saved the day when my furnace went out last Thursday and it's Monday and my new system is installed. Every person that I spoke to from making my first appointment to the person who came to give me a quote and of course my expert installer and his partner where on time, conscientious and they all took great care of me. So happy I used Premier Heating and Cooling!
Monise M.
Preventive Maintenance performed on our heating system by Premier. They explained what he had done and why. We'll sleep better knowing all is safe. We highly recommend Premier Heating and Cooling!
Steven B.
I can't say enough good things about Premier, and the technician who fixed my AC. He targeted the problem, fixed it, and my house is no longer 86 degrees inside. He did an outstanding job. Thanks!!!
Laura D.
We have used Premier Heating and Cooling twice and both times have been great. They were able to fit us in quickly both times. The charges were reasonable for the repair service provided. I am quite satisfied with the service provided. I would highly recommend them.
Corey C.
My AC was out in early July where the temperature was in records. I called and Premier came and explained everything in simple terms. The same day, they got me a portable AC until the new unit is installed since I have kids at home. Charlie and the team were extremely professional and did the install the next day despite the challenges. I couldn't be happier. Thanks for the job well done.
Jamie M.
We recently had our air conditioning unit serviced by this fantastic ac repair company and were very satisfied with the service provided. The repair tech arrived precisely as scheduled and he was friendly and efficient all along the repair process. The pricing was reasonable for the reliable service provided. Highly recommended.
Greg W.
This is absolutely a top notch service. I made an appointment with them to come out and diagnose my furnace unit. The technician was upfront with the cost and set up the time to come out. He was on time and quickly diagnosed the issue. I will definitely be hiring them out again.
Brandon R.
Phone service person was professional and answered all my questions, made suggestions and a great listener! highly recommend Premier Heating and Cooling
Rocky R.
The tech from Premier Heating and Cooling was the best. He is experienced, trustworthy and very thorough. He took time to explain what was going on with our air conditioning unit with great detail and care. I will definitely recommend them to my friends.
Laura L.
I had issues with my AC unit and called Premier Heating and Cooling to fix the issue. The tech came out and helped trouble shoot what was going on and when he discovered the issue, he promptly fixed it. He was easy to talk to and easy to get along with. My AC unit is now working in fine condition. Best air conditioning repair service to hire out.
Sandra C.
Premier Heating and Cooling has never disappointed! This time was a visit for routine maintenance only. The employees are always friendly, helpful and professional from the initial contact on the phone to in home service!
Gary S.
The technician was very efficient and knowledgeable. Made a good diagnosis of the problem and installed new parts. Very satisfied with the work done on our furnace.
Rich F.
When our heat unexpectedly went out, Premier had the problem fixed within hours. The technician quickly diagnosed the problem, repaired it and we were good to go. I also appreciated that he was wearing a mask and stayed 6+ feet apart. Nothing but good things to say.
Premier did an excellent of job of checking my AC and then cleaning the unit outside
Michael C.
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